Connecting to app

[S_uz]

Is anyone having issues when connecting to their account for phone and broadband?

[Michael_D]

Hi @S_uz 

Thanks for coming to the community.

What is happening when you are trying to use the app?

Are you able to login through the EE website to view your account?

Michael

[S_uz]

No not able to get in through website or app. 
This is what I get. 

 

[Michael_D]

Thanks @S_uz 

Do you see that as soon as you try to login or is it after you login?

Michael