17-10-2024 02:44 PM
I have a new broadband hub just arrived, all working but my TV’s won’t connect what do I need to do please
17-10-2024 06:46 PM
Good evening @Kaz281, welcome to the EE Community 😊
Let's see if we can help you get reconnected to your TV, have you made sure to scan for the new router in your TVs network settings, then entered the connection key which should be attached to your Hub?
If that's right, can you please describe what exactly happens when you try to connect?
Peter
20-10-2024
06:22 PM
- last edited on
20-10-2024
07:05 PM
by
MikeT
Many thanks for making contact, sadly I had to go away on a family emergency so was unable to sort before I left…
Is there a way to talk me thru connecting my devices please to the new hub
Kind regards
Karen
Sent from my iPad
21-10-2024 08:08 AM
Hi @Kaz281
I hope everything is OK with your family.
Each device is likely to have different specific setup instructions, but generally, you search for available WiFi connections through the settings of the device, then connect to your router with the password on the back of the hub.
How far do you get with the setup?
Chris