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Compatibility of different range extenders

Heddonite
Investigator
Investigator

Can anyone tell me if the BT range extender discs work with the square  EE  range extenders? Due to a long list of mishaps (see previous post) I had  “contracts” set up by both EE and BT. The square EE range extender works well but doesn’t cover the whole house. I also have a BT disc but when I tried to link it to the EE Smarthub and extender I couldn’t get it to work.

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8 REPLIES 8
XRaySpeX
EE Community Star
EE Community Star

@Heddonite : No, they do not mix. The black BT Complete WiFi discs are intended to work only with the BT Smart Hub 2.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Community Hero
Community Hero

@Heddonite And also the EE flavoured EE Smarthub (2023) version as well for that round Complete smart Wi-Fi disc! Position of your Square EE Smart wireless extender sitting on the floor is not helping much either.

Perhaps I wasn’t clear - can I use both BT disc and EE range extenders together to extend broadband through the house?

Sent from my iPhone

@Heddonite Here is the link to the current EE Routers and smart wireless units. And depending ON what you have depends on what you can do!

https://ee.co.uk/help/broadband/getting-started/setting-up-smart-wifi

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

 

Let's be sure which EE extenders you're trying to mix with. What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Thanks. Please see the photos in my original post.
Sent from my iPhone

There are few that look alike at that scale but have diff abilities. Please read the labels or post pix of them. The backs and bases are more informative.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@Heddonite Your photos are off no help to determine what you have, best you do the what is on the label printed for the units!