Hi, I used a comparison site to find a better broadband deal than what my current provider offers. However, I was unable to complete the order online, so I called EE, who apparently no longer recognises the deal. Although they offered to sign me up, they could not match the price listed on the comparison site. I have never had this problem before. Do all potential customers have to join via the EE website? It's not a great start. I have been waiting until I am no longer in contract so that I can join EE for features which allow me to disconnect my children at a set time, otherwise I would have just stayed with my current provider.
