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Cancel my sons contract as he has passed away

Noahdaniel2020
Visitor

‎25-05-2026 09:38 AM

 
0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎25-05-2026 09:41 AM

Hi @Noahdaniel2020 

Please read the Notify us of a bereavement section. 

https://ee.co.uk/help/profile/manage/change-my-account-in-the-case-of-a-life-event

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Christopher_G
EE Community Support Team

‎25-05-2026 09:54 AM

Hi @Noahdaniel2020 

I’m so very sorry for your loss. Please accept our heartfelt condolences at this difficult time.

When you feel ready, you can follow the link that @Northerner shared above to access the online form and notify the relevant team. They’ll do everything they can to make the process as easy as possible for you.

Take care,

Chris