Cancel broadband/phone line

sarahlea70 · ‎19-06-2023

How do I cancel my broadband and phone line. My dad is very ill in hospital I haven't got time to spend hours on the phone trying to talk to someone!

Our broadband is awful keeps dropping out and buffering. And way to expensive for such a poor service. Shame as it's been great untill couple of months ago

XRaySpeX · ‎23-10-2023

@Oleksandr2 : Then do so as the Solution suggests.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Leanne_T · ‎23-10-2023

Hi @Oleksandr2

Please contact our broadband care team to let them know you would like to cancel the broadband account.

Leanne.