Can't pair to hub

[Emmvee]

Hello

I cannot pair my Huawei p30 pro to my brand new  EE hub.

If I login to the hub via 192.168.1.254 but not sure what to do next.

Please could someone help on exactly what to do as I am not very technical 

Thank you 

[Emmvee]

Hi

I've just switched to ee and have the same issue as you did. Could you explain what you did to solve this.

I'm not technically minded but I have gotten into the hub via the IP address you gave, after that I'm a bit lost as what to do 🙈

[XRaySpeX]

@Emmvee : Login to your EE Smart Hub/Router at http://192.168.1.254 with the admin password on the bottom of the slider label on the back of the router. Then on the Advanced > Advanced Wireless page you should be able to see your WiFi SSID & password in clear & change them if you like.

[Emmvee]

 @XRaySpeX is this the correct screen ?

[XRaySpeX]

@Emmvee  : Not for what I asked of the OP. No screen was requested. I was asking for knowledge of BB plan & router, possibly with an image of it. See what the OP answered.

What exactly are you trying to achieve?

This is the danger of latching on to somebody else thread w/out stating what issue you are trying to overcome. Try starting your own thread & explain your issue.

[Emmvee]

Hi @XRaySpeX 

I was replying to you message to me sent 03-03-2025 12:45 PM

Sorry for the confusion 

[XRaySpeX]

Sorry, @Emmvee , I'm confused! Your last post WASn't a reply to my previous post of 03-03-2025 12:45 PM. It IS a reply to that post & doesn't add anything. Plus you are posting over 2 other OPs' threads.

& I still haven't the faintest idea what your issue is.

[Emmvee]

Apologies @XRaySpeX 

I'm new so I may have pressed something wrong🙈

How can I continue this conversation without confusion 

[XRaySpeX]

@Emmvee : Start your own thread & explain your issue & circumstances in detail & we'll do our best to help you with it.

[Emmvee]

@XRaySpeX

Thank you

I have done that.

Sorry for the confusion