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Can I switch between 2.4ghz or 5ghz with the black hub?

RosieRie
Investigator
Investigator

‎13-09-2024 07:34 PM

I have a security camera that requires 2.4ghz.. 

0 Helpful
5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎13-09-2024 07:49 PM

Depends which black hub! It should have a model name on a label on it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
RosieRie
Investigator
Investigator
In response to XRaySpeX

‎14-09-2024 08:30 AM

It is a Smart Hub SH31B
Model F5394-CP-EE

Thank you

Sent from Maries' iPhone
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to RosieRie

‎14-09-2024 11:59 AM

@RosieRie : Try on the Advanced > Wireless Settings page to temporarily disable the 5 GHz WiFi band & move off the Smart channel while connecting problematic 2.4 GHz devices.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
RosieRie
Investigator
Investigator
In response to XRaySpeX

‎14-09-2024 12:47 PM

Where is the page please?

Sent from Maries' iPhone
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to RosieRie

‎14-09-2024 12:51 PM

@RosieRie : Login to your EE Smart Hub/Router at http://192.168.1.254 with the admin password on the bottom of the slider label on the back of the router. Then look on the Advanced > Advanced WiFi page. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP