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Broadband

Spikeymaria
Established Contributor
Established Contributor

‎27-09-2025 09:35 AM

Has anyone has any trouble connecting or staying connected via broadband to a Samsung smart tv?

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎27-09-2025 01:39 PM

Hi @Spikeymaria 

WiFi on Samsung TVs is woeful and even their new TVs still have WiFi 5 in 2025 which is pathetic. 

Try clearing any old WiFi settings and can your TV detect your router. How far is your router from your TV. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎27-09-2025 02:14 PM

@Spikeymaria : Try setting up Compatible WiFi on the router under Advanced > Wireless Settings & connect your TV to that.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP