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Community Activity
Upgrading phone - process has changed?
I got the text saying it's time to upgrade so I went to check my options and I am confused. Before, all I had to do was select a new phone with a monthly payment that suited me. Confirm details etc and the phone got sent to me and my new contract sta...
Stuck in USA ee are rubbish!
I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do?
EE Wifi 7 Pro pairing issues with Broadband Router Pro 7
I have recently changed over from BT to EE but still on the same Gigabit service. I was using my own Netgear Nighthawk Rax 200 Router which did a sterling job of up to 250mbps Wi-fi in my 3rd floor back office but thought I'd give the Wi-fi 7 Pro a ...
Pausing a connected data sim
I purchased a 12 month Connected Data SIM card some time ago and then continued to use it on a £5 a month payment basis. As Roaming is no longer free in the EU and I will be in Europe for a month, I would like to pause my renewal payment for next mon...
Xbox Game Purchases
We recently moved from Virgin to EE as I couldn't resist their clever advertising....The problem I'm having is I can't purchase any games or addons from my Xbox, when it prompts me to validate\purchase via the QR code which i do on my phone nothings ...
I have agreed to upgrade to full fibre broadband and new hub but very confused
I recently agreed with a BT/EE salesperson to upgrade to Full Fibre broadband and was told we would need a new hub. We are expecting somebody to come to connect us but haven't been told when.Previously we had a BT hub and a few extenders and I was e...
Wrost and Rubbish Company Service in the World
I have been using the EE network for the last 4 years. From the date I started using EE, I have been confronting fraud again and again and again. When I first went to the EE store in Harrow on the Hill. I just went for an enquiry and one of the exec...
Esim
@MembersIm due to go away to Spain tomorrow so have added a roaming add on for one week. I’ve also got a free 5gb eSIM from the company I booked the holiday with. Is there any benefit to me using this eSIM, will it have any impact on my roaming add o...
Resolved! Data gifting not working
I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...
Resolved! Complaints at a dead end with no care from EE
This is a last gasp attempt at maybe getting help or some direction. I’ve been with BT for years and kept being asked to move to EE. So after a number of email exchanges with a customer adviser I took out a BB, TNT sports, landline and 2x EE one sims...
