The EE Community

Mobile Calling not working in Australia?

I upgraded to the sim plan I had on my Samsung phone to "Full Works SIM" which is £53 per month, as I was promised it would work for calls and data in Australia.I have arrived now in Australia, and haven't been able to make a single phone call all da...

Has EE.co.uk Broken or been hacked

 Website after login and app login just goes round and round. I would suggest not paying shareholders this month and get a good website up and running, instead.Tried getting in touch, but the message people cannot fix it, they just try a new EE id......

Full fibre Installation - socket move?

Hi, I'm looking at upgrading to full fibre, which will obviously require an engineer visit. What I want to know is, and I can't find the answer on here, will the openreach engineer install the new full fibre socket in a different room for us? Our exi...

Upgrade

Hi I’m looking to upgrade my phone I’ve tried afew times now but it’s not letting me and I don’t know why

Can't receive texts.

So I have a pay as go pack sim £20 per month. Had it for about 2 years or so. Just this last week or so I have been unable to receive text messages, however I think I can from EE network as I can get responses from 150 and 2fa. I can send texts to ot...

Have I been scammed?

Read more  Hi all can anyone help? I have completed a new contact sign up with a number and are yet to receive an order confirmation. The number is 0191 429 0924 and is showing on the trusted numbers on EE website (Inspired) - one of the partners?cou...

Trying to claim ear buds offer....

Where can I find my invoice number on my receipt. I am trying to claim my rewards, and it's asking for the invoice number.Also it won't let me enter £0.00 as the amount I've paid but it was an upgrade which I haven't paid anything upfront for. Anyone...

Re: Email changed can't find statements

Can't find 3 mothers of statement  how do I find them or can you email  me them 

I have switched my old number from giffgaff to EE.last week i tried to get uber verification code but didn’t received.thought my sim might not activated yet.today i sent verification code from ali express but still i am not receiving any code.