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Broadband regrade

Scouser
Contributor
Contributor

‎05-05-2026 04:14 PM

On the EE app it gives me the option to regrade my fibre deal I'm on 500gb @ £37.99 a month with 1 year left on my contract and for 900gb it will cost an extra £1 a month on the regrade offers now a new customer can get 900gb for £25.99 a month I have been an EE customer for 19 years now mobile and broadband is there any way I can get the upgraded fibre anywhere near the new customer price as a regrade offer  and if there is what is the best way I can go about it please

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XRaySpeX
EE Community Star
EE Community Star

‎05-05-2026 04:22 PM

@Scouser : Not realistically! You're not a new cust. EE's already got hold of you & EE wants to reel in many others like you by offering attractive terms. Anyway while you're within contract term not going allow you to go below your committed fees even on an upgrade.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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