Broadband issues

[Abdulghafar]

Hello there,

I am writing to inform you about our internet fault. Since 4 o’clock today it stopped working and it is flashing blue. This has been happening many times for so long. We also need the internet for our children to do their homework. 

[Mustrum · Accepted solution]

@Abdulghafar  Hi have you reported your fault to the Broadband Care Team? No one has account access on this forum, so we don't know who you are.

Try following the advice in the Help Pages:

https://ee.co.uk/contact-ee/technical-support/broadband-landline