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Broadband Web page not work

flyingbanana_gt
Investigator
Investigator

Hello

Over the last few days when going to the home broadband page to look at offers logged in I keep getting the following error

Sorry, this service is not available

 

This seems to be a perennial problem as there has been multiple threads around this, come on get it sorted. 

2 REPLIES 2
Peter_W
EE Community Support Team

Good afternoon @flyingbanana_gt.

Welcome to the EE Community!

Are you an EE mobile customer looking to make the switch to broadband as well, or are you looking to upgrade an existing broadband package? 

Also have you had a chance to give this a go from a different device or browser?

Peter

robh661
Established Contributor
Established Contributor

I get the same problem but in a different way,  I keep on seeing about renewing my broadband either through the app or website.

Every time I click on the link the page changes to showing the legal part and two green circles and after about 5mins the website & app log me out.