Boardband

LauraDS
Visitor

I’ve recently gone onto EE broadband (sorted via EE shop in my town) for 29.99 a month then added the extra £5 to receive in coming calls only however the in coming calls aren’t getting through. Went into the shop but they can’t help and asked me to contact EE.
Many thanks in advance

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

You are not contacting EE by coming here. This user discussion forum can have no access to your specific account. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Mustrum
EE Community Star
EE Community Star

@LauraDS   have you still got your phone plugged into the phone line?

New voice services are now provided the router, so you need to plug the phone into the router, or use an adapter if you don't have a DECT system.

Give it a try connected to the router or contact EE 

 

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