I want to renew my contract.

[Mustafa92]

Can you approve the 2 year contract for me for the full fibre 74 essentials worth £31.99 so that my bill doesn't get any higher

name XXXXXX

surnamr XXXXXX

Account number XXXXXXXXX

[Mod edit: Please do not post personal information on the public board. Thanks!]

[Mustrum]

@Mustafa92   that is not something that can be done via the forum, no one has account access.

You will either need to give the care team a call, or use MYEE if yu have it set up.

[Mustafa92]

My contract period has ended. I want to renew it but the system gives an error. Can you help me with this?

[Chris_B]

@Mustafa92 if you’re having issues doing this online, you will need to call customer services.  This public forum doesn’t have access to your EE account to help you with this

[XRaySpeX]

Which EE BB plan are you on at the mo'? What EE router do you have?