I want to renew my contract.

Mustafa92
Explorer

‎09-09-2024 08:54 AM - last edited on ‎09-09-2024 09:00 AM by EE Community Moderator

Can you approve the 2 year contract for me for the full fibre 74 essentials worth £31.99 so that my bill doesn't get any higher

 

name XXXXXX

surnamr XXXXXX

Account number XXXXXXXXX

[Mod edit: Please do not post personal information on the public board. Thanks!]

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4 REPLIES 4
Mustrum
EE Community Star
EE Community Star

‎09-09-2024 10:44 AM

@Mustafa92   that is not something that can be done via the forum, no one has account access.

You will either need to give the care team a call, or use MYEE if yu have it set up.

 

Mustafa92
Explorer

‎09-09-2024 01:45 PM - last edited on ‎09-09-2024 02:30 PM by

My contract period has ended. I want to renew it but the system gives an error. Can you help me with this?

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Chris_B
EE Community Star
EE Community Star
In response to Mustafa92

‎09-09-2024 02:41 PM

@Mustafa92 if you’re having issues doing this online, you will need to call customer services.  This public forum doesn’t have access to your EE account to help you with this

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎09-09-2024 03:33 PM

Which EE BB plan are you on at the mo'? What EE router do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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