Backup on SH31B router

Tim080324 · ‎11-03-2024

Good day as I am new to EE from BT, I used to use a Netgear Router but for some reasons it is blocked now, can someone please tell me how to backup the SH31B router? Thanks in advance!

XRaySpeX · ‎11-03-2024

You can't! There is no Backup/Restore functionality on the SH+.

There is no reason for a Netgear router to be blocked on Full Fibre BB. It might not be able to make use of full speeds.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Tim080324 · ‎12-03-2024

Thank you for the reply, I really appreciate it! Shame there's no backup and oh when my EE router got a FW update it erased all the settings, I lost all my WiFi enabled devices. As for the Netgear router, I have tried it multiple times it will not connect there is no Internet traffic! Thanks have a great day!

XRaySpeX · ‎12-03-2024

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP