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Service down for maintenance

Ashy250611
Visitor

Can't log onto the app or website to control my child's devices and no way to do it locally on the router. Very poor service.

We should be able to manage the settings locally. The App seems to be down every time I want to change my kids settings.

Very frustrating!!!

22 REPLIES 22

Same here 

Yes, north Hertfordshire 

Im rugby so must be accross the board fuming 

It’s back up for us (Hertfordshire) It was a 30 minute update. 

Down in suffolk uk

Were still down didnt go off till 12.20 

Yes been down for about 10 minutes now

XRaySpeX
EE Community Star
EE Community Star

The point of this user discussion forum is to seek & provide help between peer users of the EE networks. You will rarely see direct responses from EE staff relating to specific a/c's of users but only general advice. At 11 PM you can only wait until 8AM next day to call CS.

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Back on now

Been down for about half hour now can’t access app or anything