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Amazon Fire Tv new wifi cannot connect to EE

Karen207
Valued Contributor
Valued Contributor

I have EE wifi.

I have not been able to log my Amazon Toshiba Fire TV to EE wifi as there is EE cookies message which does not show fully. It says click ok if you accept cookies. Nothing happens. This is preventing me from logging into EE wifi for the first time on this tv. It says scroll down etc to click ok on the cookies box, but nothing happens when I click ok. My phone is on EE wifi and that is fine. The Amazon fire tv is registered on my Amazon account. It is just the cookies box with white background that will not move, so preventing me from logging in. It also says connect to EE wifi but not connected to the internet. Yet I can connect to the internet on my phone. 

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117 REPLIES 117

@Garethrprice 

Different landlords.

Thank you.

@Garethrprice  @XRaySpeX 

I just noticed about the sleeping reference and that it was not aimed at me.

Sorry.

I thought it was odd you saying about sleeping to me.  😄

I have not been able to edit the relevant messages. I was hoping to just for the sake of others who might be reading.  @Garethrprice 

Thank you.

 

Perfect. Will do. 

Just to clarify @Garethrprice  @XRaySpeX  I am not on EE. My mobile is not on EE either.

Sorry to ask @Garethrprice. you mention a SIM being insterted. I am not, as I say on EE. So will this EE mobile wireless router work with no other EE service in the home?

Thank you @Garethrprice 

 

Karen207
Valued Contributor
Valued Contributor

@Mustrum 

Yes. They look like the tv instructions.

Thank you 

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Hi @Garethrprice , @XRaySpeX , @Mustrum 

I have just been looking at wireless routers on EE on the link that @Garethrprice sent before.

I am struggling to choose a wireless router.

Reason-being they mention data and topping up data.

I have no idea at all, how much data a TV will require or what the various options on wireless routers on EE pages (please see photos attached) mean at all.

Can somebody please help me on this.

I do not want to be in a position where I have to top up data and incur extra charges.

Can someone possibly recommend a wireless router for a flat.

Please.

Thank you.

 

 

Garethrprice
Established Contributor
Established Contributor

@Karen207 

There’s a link below to a page which will help you work out how much you might need. Obviously the best choice would be unlimited if you use the tv a lot, want to watch in HD as opposed to SD, or download movies or programs. You would not incur top up data charges with unlimited, in theory, though some providers have a “Fair Use Policy” I have seen mention of 800GB to 1000GB a month being bandied around as “Fair Use Limit”, but I have no way of verifying that as I’ve been on unlimited fixed landline connection for many years now. It also comes down to what you would be prepared to pay on a monthly contract, obviously Unlimited is going to be a higher price than say a data cap of 100, 200, 300 GB etc a month.

Click Here 

(Ignore the boxes which give links to BT Full Fibre 300 and BT Fibre 2. These are fixed line broadband deals)

XRaySpeX
EE Community Star
EE Community Star

Where are you seeing those pages? Linky please? Not a mention of 4G or 5G, the mobile network technologies. You are looking at fixed Home BB routers which would require probably drilling.

From their headers you are looking at https://store.ee.co.uk , the online shop of the High St EE retail stores rather than on https://ee.co.uk , the main online shop of EE that @Garethrprice gave you.

At the online shop of the High St EE retail stores you should be using the Filter "Mobile Hotspot".

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Garethrprice
Established Contributor
Established Contributor

@Karen207  Should be looking at this Link which I posted back on page one of this thread

Garethrprice
Established Contributor
Established Contributor

@Karen207  You should be looking at the link I posted back on page one of this thread for 4G/5G Mobile Routers

This Link 

@Karen207 : By looking on https://store.ee.co.uk you will see devices being sold outright w/out a SIM and on the assumption that you will be using a PAYG SIM. Hence the talk of topping up data.

By looking at @Garethrprice 's link, EE Mobile Broadband | 4G & 5G Broadband & Wifi | EE you will see devices being sold under 1 or 2 year contracts where you choose a suitable monthly data plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP