Alternative to using the ee app to set up my newly installed fttp broadband

[trevdigital]

EE service agents cannot connect my products to the EE app so is there  another way to fully setup my broadband and access the included extras such as wi-fi controls

[JimM11]

@trevdigital HELP, PHONE and GUIDE three helps to the 66033 text may be more useful as well.

[Chris_S]

Hi @trevdigital 

Thanks for getting in touch with us here in the EE Community.

I'm sorry to hear that you're having trouble getting access to your app.

I can imagine it's frustrating when you need access to it to access your inclusive extras.

Could you try uninstalling, then re-instailling your app please?

For linking your broadband to your account, if you give us a call, a guide can take some details and get your products linked for you.

You can also get a summary of your bill by texting BILL to 150.

Chris S