Community Activity

Unable to connect.

It is getting impossible to connect an XTU MR03  camera to full fibre 100mb I have tried next to the router and away from the router and cancel the 5gh only the 2.4gh on main& compatible.On a samsug A15cloudedge.Thinking of changing my broadband once...

EE ROW1 roaming add on

Hi,I’ve been offered an upgrade and am highly confused about my options regarding roaming. Here’s the situation as I understand it, from having researched this community.I’m currently on a 5G Smart SIM plan (£25) dated April 2022.I have the Roam Abro...

cdd89 by Contributor
  • 37 Views
  • 3 replies
  • 3 Helpful

Resolved! EE Roaming Refresh - new roaming passes

I'm perhaps being a little premature asking for information as this doesn't take effect until next month but I'm wanting to check my understanding of the Roaming Refresh that's coming soon... Roaming Refresh (click link for changes) seems to be a cas...

_MrR_ by Scholarly Contributor
  • 6719 Views
  • 7 replies
  • 1 Helpful

Now tv sports not working

I pay for Big sports HD but for some reason I cannot access sky sports through now tv, it is saying I need to set up or add it to tv package but I already have it.It was working fine yesterday but now has stopped, how cna this be fixed? 

Smart Wifi Disc

I work  from home and my company have supplied me with an ee smart wifi disc, but unfortunately this won't connect with my smart hub. I tried a (fairly old) ethernet cable and via the wps buttons both without success. Any thoughts as I do not want ae...

Jacqui32 by Investigator
  • 82 Views
  • 8 replies
  • 0 Helpful

Switch

HiJust switched from sky to EE for both TV and broadband. The doorstep sales man  told me if I switch then they would clear my sky account for both and I didn't need to do anything. I then left it and it went 5 days over cooling off period to then re...

Matts494 by Visitor
  • 209 Views
  • 2 replies
  • 2 Helpful

Smart Hub SH31B ERR_SSL_Protocol_Error

I have an EE Smart Hub SH31B and have had no end of issues with it.I have three android devices two Tablets and a phone none of which can access the internet via the hubAll will connect to the Hub but not the internetAll I get is "cannot provide secu...

HughPB by Investigator
  • 7 Views
  • 1 replies
  • 0 Helpful

EE roaming in China

I'm travelling to China and planning to activate 7 day roaming to use my plan as normal. Does anyone know if WhatsApp etc. will work this way or will I also need a VPN? Thanks