Broadband

Maria145
Visitor

Hello,

I am wondering if you can help me with my broadband. 

I don't have ethernal sockets at home , the engineer visited my flat and he could not do anything to provide me internet connection. 

 

I am thinking about to buy ethernal adapter to have connection to the internet. 

I have receive the internet box and it is working but the issue is with the ethernal.

Have you got any idea what I can do?

Thank you 

3 REPLIES 3
Jon_K
Former EE Employee

Hi @Maria145.

 

What adapter have you bought?

 

Did the engineer give you any advice?

 

Jon

XRaySpeX
EE Community Star
EE Community Star

Why do you think you need Ethernet sockets at home? Most peeps don't. What are you trying to do?

You just connect all your devices directly to the router either by Ethernet cable or by WiFi.

Which EE BB package do you have? Which router have you got?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
I4ubatu4mi0
Visitor

Hello Maria, firstly you need to start again. Making sure all the connections are firmly in place. Check the network  on the router allowing to work for Cople of minutes. Before you do a start.   You are on the right track  ...