Community Activity

Buy iPhone16e

I’d like to buy new iPhone and I’m a BT customer with EE Smart Hub. my mobile number is +44 7938 173737 with O2 net work Pay as you Go, 1 month roll over contract.PLEASE ADVISE! Thanks

Araya55 by Visitor
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Coverage in Wednesbury

Update: 10 June 2025 Over the past few months, our engineers have been continuing the legal negotiations with the site provider to agree the terms for the build to start. Once the terms have been accepted and we have a date to access the area and sta...

Leanne_T by EE Community Support Team
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  • 69 replies
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Resolved! Can’t set up WiFi controls in the app

EE Smarthub 3 and latest iOS. Start the process to set up WiFi controls but never gets past the first step (see photo).deleted and reinstalled the app reset and restarted the hubnothing works

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CJMH by Valued Contributor
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Smart Hub Plus SH31B Router Firmware changelog

Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...

monitorcurve by Established Contributor
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  • 16 replies
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Mobile phone ee

Hi my mobile phone will not allow me to calls or texts. Saying no network available. Everything else seems to work. I've tried restarting phone and sim card.

Sorry, something went wrong on our end

Everytime I try to log into my ee app or the ee website I get this message.  This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired.  I already had ee mobile before migration that worked well.  How do I res...

Hybrid Connect, Signal is 3 red bars No SIM

Hi there, I just connected by hybrid connect box to my router, the centre ring is Aqua so is successfully paired with the router. However the signal bars are all red, When logging into the admin console it states that there is no signal and the statu...

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