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Activation Date

2Tristan
Contributor
Contributor

‎09-02-2024 08:53 PM

I upgraded from old EE to new EE at the end of my old EE contract, no confirmation email nothing, all I know is it activates on the 22nd, can I get this brought forward.

0 Helpful
3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

‎09-02-2024 08:54 PM

You'll need to speak to CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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2Tristan
Contributor
Contributor
In response to XRaySpeX

‎09-02-2024 08:56 PM

Is there cases of this happening before/is it possible, I will call and ask tmmrw but just don't wanna waste an hour on the phone, someone mess up my contract or something and waste time. Also does new EE no longer offer GFAST as I noticed I cannot find it but could get it on legacy EE broadband?

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XRaySpeX
Grand Master
Grand Master
In response to 2Tristan

‎09-02-2024 09:00 PM

Probably not under 2 weeks from ordering but it will depend on OR engs. availability.

G.Fast is still available on legacy EE BB.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful