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Account closed

Ryan-M1
Visitor

‎07-04-2022 10:46 PM

Due to recently losing my job I’ve fell behind on my bill, I received a letter stating “your EE home broadband account has been closed, final payment required” I’m wondering if when I pay this will the connection restore of is that it completely off? Any help would be great. Thanks 

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1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎08-04-2022 01:38 AM

Well, they said it was closed, not suspended. That sounds pretty final. You could try settling your bill & then calling CS to persuade them to change their minds.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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