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Discontinue broadband plan

patty_petita
Visitor

‎07-04-2022 12:08 PM

Hello! If at any point I want to cancel my broadband plan earlier than the 24-month contract, how much do I have to pay?

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎07-04-2022 12:38 PM

Hi @patty_petita 

 

Please read this page:

 

https://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-broadband...

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
XRaySpeX
Grand Master
Grand Master

‎07-04-2022 02:10 PM

You can see the method used to calculate your Early Cancellation Charges & some examples on p19 of EE TV, BROADBAND AND HOME PHONE Price Guide . 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)