16-02-2024 10:46 AM
Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,
i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820 what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world
this package feels like it been rushed out, my reason for saying this are, openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package
the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT
all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account
speeds and connection has been stable and good, but i did have a lot of issues getting the service
i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus
i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too
so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus
09-10-2024 10:27 AM - edited 09-10-2024 10:34 AM
I just got the ee email the one garetc posted a picture of. So that reassuring to have got
09-10-2024 10:40 AM
Got the text yesterday but still no email confirming despatch 😞
09-10-2024 11:22 AM
finnally some good news might make it here for christmas
09-10-2024 11:27 AM
Picture not showing but I am assuming it’s the Ee order email
09-10-2024 11:29 AM
I’ve just had my despatch messages too
YOUR EQUIPMENT'S
ON THE WAY
Hi, |
We've dispatched your equipment. Here's what you'll get: |
Smart WiFi Pro Device | Royal Mail Tracked 48Hr | |
Smart Hub Pro | Royal Mail Tracked 48Hr |
09-10-2024 11:29 AM
Picture have to be approved and then they will show up, just when a moderator approves the picture will show up
09-10-2024 11:32 AM
Cheers garetc, I know what to expect in the next EE message. All looking good garetc
09-10-2024 11:42 AM
@Bluenose_Dave : It's not an image requiring approval. It's just text.
09-10-2024 12:22 PM
Yeah just got mine too, can finally use the full 1.6gbps
09-10-2024 12:45 PM
Still no despatch email here. On a seperate note i see from teh 15th October EE are to start selling Sky Stream (with Puck) I wonder of this will ultimately lead to the end of EE TV as it seems strange to canabalise there own offering with that of a rival? I also wonder if teh people on the 1.6Gbps package will actually be able to roder that?