1.6gb with tv

TheMackieBasher
Explorer

Hi just had a conversation with ee and starting from next week we can order the 1.6gb package with a tv package see what happens 🤷‍♂️ 

8 REPLIES 8
JimM11
Brilliant Contributor
Brilliant Contributor

@TheMackieBasher All falling into place, EE Pro, DV phone, TV and speed to the Max!

garybs29
Skilled Contributor
Skilled Contributor

What was the conversation about though?

TBH i'd take it with an absolute pinch of salt, things like that are never normally announced in advance

Reign_in_Beard
Established Contributor
Established Contributor

I really hope so. Although I joined from BT in October because of the 1.6gb and couldn’t get it (because of the TV package) and was told it would be available next month!

JimM11
Brilliant Contributor
Brilliant Contributor

@Reign_in_Beard 9 Months is about the right timescale for getting there, and about the same after that for shake down!

tnj
Skilled Contributor
Skilled Contributor

When I ordered my Busiest Home they were talking about new packages which are needed as the Busiest Home has the 1.6Gb but offers little else compared to lower speed packages like the Full Works.

I am not sure how the current Pro hardware will support any more features as the enhanced WiFi features which it is sold on are not reliably working yet. I hope something good is going to be announced.

I phoned because their keep badgering me to sign a new contract with them. I won’t move over from bt until I can get 1.6gb with a tv package don’t see the point . 

DarrenDev
EE Product Expert

@TheMackieBasher I'm going to try to find the record of your call, as I'd like to track down that agent and educate them on why they must not ad-lib, guess, or make up information.

JimM11
Brilliant Contributor
Brilliant Contributor

@TheMackieBasher Although @DarrenDev does not outright say in this post, but you can trust his input, it's JUST not happening currently and EE are working on getting the wheels up to speed.!