Ok spoke to an EE broadband consultant agent that was helpful. Though believe what you will -
Open reach deployed an update on Saturday that has impacted broadband connections over 1gbs. Supposedly this is not just limited to EE.
This has been escalated to senior directors whom are aware and the fix is ready and is being rolled out. They are targeting accounts with no broadband access first. I fall into this bucket, the agent advised he is 1000% confident I will be up and running by 2PM tomorrow. Service may even restore at 8-9PM tonight.
It does seem like a provisioning issue with the accounts which they are rolling out the fix for.
Mentioned the lack of Comms and frustration - apparently this is a decision EE leadership took to not post anything. I advised even a short message advising of the issue when calling up or someone coming on these forums... Doubt that will happen.
