Had Great reliable service over the last year but today the download speed has dropped from 1.6Gbps to 50Mbps, when I called they said it was a know issue with "the package" whatever that means, not a local issue. Anyone else have the same?
Mine is back too! I reset the hub earlier but in the end it came back without doing anything. Just hoping it remains this way now! Hopefully everyone else will have theirs back soon too.
I had this gaming package 1.6 gb about 2 months ago we was getting 1500 download at that time over the past weeks its slowly getting worse and slow what is EE playing at we paying a lot of money for this gaming package and its ridiculous slow 🐌 any ideas please 🙏 thanks
Service restored here at last. I was told by EE that compensation will be paid as guaranteed download speed was not met. I'll be chasing that in a few days.
Speeds returned to normal yesterday evening. Got an email from EE yesterday afternoon which I thought may be an update but no instead it was informing me of a price rise. Perfect timing when the email claimed 😂
We give you a rock-solid connection that can handle anything, and the speeds you pay for even at peak times with broadband from the UK’s fastest growing broadband provider.
We’re always here for you with 100% UK and Ireland call centres, EE Guides across our stores and support available 24/7 in-app and online.
