27-07-2025 08:46 PM - edited 27-07-2025 08:48 PM
Hello all,
So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.
Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/playing/game continue to work, but I have spells where NO further DNS requests seem to make it through.
I totally forgot to nslookup during one of these issues, but I will the next time it happens (it's pretty frequent and annoying). I can ping 8.8.8.8 (google) whilst being unable to load any webpages on any device/browser. Thus removing the possibility of it being localised to a single machine/device as some were using the router, some were set to DNS over HTTPS and some were using Google's 8.8.8.8 etc.
It is very much like the router is playing the MITM and intercepting the requests and then slowly, or failing to process these requests at all for a period of time which ranges up to about 45 seconds.
As I said, cached requests, or those already in process are fine, but even something as trivial as trying to watch a YT video is met with 45 seconds of nothing, totally unable to look up ANY address, but established connections and new connections not requiring DNS all work fine.
I'm not really one for conspiracies but I really feel like this new router is intercepting (MITM), attempting to do something with, and failing the DNS requests. This behaviour is only been present since getting the new Smart Hub (the tall, thing white one).
I did a quick google and it seems I'm not alone with this - is anyone else noticing this type of behavior?
Mixture of wired and wireless devices, same behaviour.
21-08-2025 09:00 PM - edited 21-08-2025 09:00 PM
UPDATE: No issues with pausing during streaming or dropouts since rebooting earlier... fingers crossed.
21-08-2025 10:15 PM
Thanks for the update
21-08-2025 11:45 PM
@rainman2871 That's the problem you answer by asking the question get the straight answer and do not like the reply. You are well entitled to your opinion makes zero difference to me what so ever.
22-08-2025 07:07 AM - edited 22-08-2025 07:43 AM
What ever makes you happy Lol
22-08-2025 07:43 AM - edited 22-08-2025 08:37 AM
@Bakelentil wrote:UPDATE: No issues with pausing during streaming or dropouts since rebooting earlier... fingers crossed.
Thanks @Bakelentil
So I make scores on the doors: -
Better: III (Bakelentil/TraderTravel/tnj)
Still problems: I (spacedyemeerkat)
Never had a problem: I (bobpullen)
Any more for any more?
22-08-2025 08:24 AM
The stuttering and delays that started in August have now gone.
I can now set up WiFi optimiser when in the past it hung on page/step 3.
Safe search still not available.
The WiFi issues have not been fixed - such as limited number of devices, BH-XXX SSIDs being transmitted, backhaul issues, Guest WiFi only on hub.
Web UI (300) errors on hub.
There have been no recent firmware updates and my extenders are on two different versions.
I am still running an independant DHCP server.
22-08-2025 08:36 AM
Thanks @tnj - added you to my post above.
The other issues probs best kept to their own threads. All credible I reckon (I see the Safe search one too) with maybe the exception of Guest WiFi - suspect that's just 'how it is' as it's been the same for all the newer hubs since the feature was introduced 🤷
22-08-2025 10:47 AM
I swapped out my Pro Hub for the new one they sent me. I know it would make no difference but thought I best swap it as they will have a record (you would think) of what hub I have. It is on an old firmware version and hasn't updated overnight.
I don't have the DNS/webpage loading issues anymore but I am back to my devices not roaming properly between nodes as I walk around the house. The real test for the DNS issues will be when the firmware updates itself.
22-08-2025 11:15 AM
Something's changed overnight, that's for sure. The issue with DNS/web pages not loading appears to have been fixed.
22-08-2025 05:39 PM
Can confirm I've not had a problem all day.
Thank you to everyone who kept on keeping on.