1.6 busiest home package slow speeds

[EQUINOX1]

so officially switch from BT 900 to BT 1.6 gbps today,  and what a disappointment it has been so far, not getting anyway near advertised speeds and even lower than guaranteed speed of 1.3gbps, most i have had is 1150mbps and sometimes shows 870mbps which is lower than what i was getting from bt 900 that was averaging around 940/960 consistently. uploads are fine as they are low anyway not too much of a task to get 115 up. so my hardware is as follows asus rog rapture gt ax11000 pro going into a 2.5gbps switch then going into a z690 mobo with a 2.5gbps lan, all connected with  cat 6 cables and drivers updated for all hardware. from my point of view there is nothing on my end that would bottleneck me this bad,  so it has to be on EE end. i have seen multiple people with the same type of setups and are getting 1.6 plus download speeds. 

so my question to anyone that bothers to read this or has had any similar problems, can you let me know if it got resolved overtime ? or if there may be a setting to fix said issue may inside asus router.  

[EQUINOX1]

I have taken your advice and got the tp link be9300 as the  model you got is now out of stock and by the looks of it this version is out of life.

I am hoping that the be9300 will sort all the problems I am having, if it does the asus will be returned for a refund. 

will let you know if my speeds improve. 

[navzptc]

Good to see your all up and running and ipv6 is a 10/10.

Would you mind sharing the settings you use for ipv6 as I'm struggling to get it working on my Draytek 2962 and Draytek support haven't come up with any suggestions as of yet to get it working - all fine on the supplied EE router. 

Many thanks for any assistance you can give. 

[EQUINOX1]

@timprocter  thanks for the info surprised to say it was the asus router, like you said tp link works like a charm! getting over 1600mbps now on ethernet and about 1500 over wifi so problem all sorted now. 

thanks to all for help. 

[timprocter]

@EQUINOX1 

Mate I am very pleased you have your issues sorted out now.

For those who are still having speed issues please read this post and take note.😉

[Brugie58]

Basically you just need to copy these screens, these are from a Draytek 3912, but I think the interface on yours is the same more or less

The password is either blank or just use BT, the user name will be bthomehub@btbroadband.com

If you need anymore help let me know 

[brook_heather]

By the way you can increase the MTU to 1500 as BT/EE support baby jumbo frames (1508 bytes).

[navzptc]

Thank you for those screens, much appreciated.

My set up was the same (also using default Lan IPv6 settings), but I am assuming that the Draytek must have had a 'Brain Death' with all the combinations I had tried over the last few weeks!!

I decided to do a full system reboot, and after getting back into the system and  resetting every thing back up It now works fine - problem I had was not getting an IPv6 gateway etc (even though they were showing on status screen) and DNS settings only working when set to 'always on' instead of when Wan was up on device interface screens (LAN/WiFi).

VMT for your help 👍🏻

[Brugie58]

Glad you got it up and running 🙂

[MoCash]

Hi,

Did you do anything else other than switch router? I've gotten the same tp-link model and whilst the ethernet speeds are amazing, I can't push past 1gbps on wifi. 

My wifi devices all support Wifi 6e

[JimM11]

@MoCash And when you are testing the speed's you have only one wi-fi device enabled, and all others are off correct?