Home Services

Give and find advice for broadband, home phone, EE TV and all other things related to your family and smart home.

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Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

329 Posts

TV

Get help or share and discuss ideas, tips and solutions for all things TV

2375 Posts

Gaming

A place to swap tips and tricks and chat about all things gaming

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Security

Discussions around online safety including security and scams

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Activity in Home Services

Changed from Plusnet to EE issues.

We had to change from Plusnet to EE to retain our home phone. It's a pain to change all the devices and Plusnet/EE couldn't help by linking the old router details to the new one (which I'd already attempted unsuccessfully) so my mobile and home secur...

Upgrading broadband

Hi, I am an existing customer and my current broadband package is due for renewal.  I have seen a package online with EE through the upgrade option from my email. This also stated i can keep my existing smart hub. I proceeded to accept online but it ...

Resolved! Strange PS5 Pro download issue - EE 900 Core

Hello a strange one indeed,I'm on EE's 900 core full fibre, using the Smart Hub 7 Plus SH35A with the latest firmware (confirmed by a quick Google search).The speeds and pings are fine (confirmed on other devices and on my PS5 Pro via the connection ...

MarkCleg by Investigator
  • 3494 Views
  • 54 replies
  • 10 Helpful

Router stabilitiy issue

I am experiencing a recurring fault with my EE Smart Hub -what I believe is a router stability issue, not a Wi-Fi or device problem.Router detailsProduct code: SH31BDescription of the faultOver several nights the broadband connection drops repeatedly...

Kalowski by Contributor
  • 202 Views
  • 13 replies
  • 0 Helpful

Resolved! nintendo switch 2 bundle online codes already been used

i recently ordered and received the nintendo switch 2 bundle with 24 months switch online, express memory card and donkey kong gameafter setting up the console and signing in went to use the code cards given, but receive an error after typing stating...

Resolved! EE apple TV box remote issues

I have had my EE apple TV for a year now and the last couple of days the remote is running out of battery, but the batteries are not dead because if I change the batteries to another remote, they still work.I have tried a couple of fixes suggested on...

Weerab2024 by Problem solver
  • 2581 Views
  • 21 replies
  • 5 Helpful

Opt Out EE Public WiFi

hello everyone!I opted out to EE WiFi but the Public WiFi is still available, how long does it take to stop working?anyone?

burgers by Investigator
  • 85 Views
  • 6 replies
  • 2 Helpful