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EE TV not working

Hi everyone, Wondering if anyone can help, I’ve had EE TV and broadband for about a month now and for the last three days none of our channels have been working. We can use the apps and the broadband is working fine. When I check the connection betwe...

BT Discs Black with EE

I have just been moved to EE under a new contract, as I need my phone moved to 5G, they told me to do the broadband at the same time as they are all one company.. now they are sending a new smart hub plus.. but I use BT discs and they are not compati...

Resolved! Remotely connecting to my home server via IPv6 pinholes

Hello,I have EE full fibre broadband and IPv6 is enabled using the EE Smart Hub Plus router. When I perform IP address checks it reports both IPv4 and public IPv6 address, (not a ULA or link-local address).I wish to remotely connect to a server on my...

Cannot access internal device using ipv6 pinholes

I have EE full fibre broadband and IPv6 is enabled using the EE Smart Hub Plus router. When I perform IP address checks it reports both IPv4 and public IPv6 address, (not a ULA or link-local address).I wish to remotely connect to a server on my local...

1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?

Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...

Broadband Upgrade

Why is it taking so long to upgrade my broadband? I was told 48 hour max, 7 days ago!!!!

Yvm102 error code again!

I am completely fed up with EE. Since the change from BT my TV has repeatedly shown YVM error code and refuses to connect to the internet. The app is so confusing to navigate that I end up giving up in frustration. I have resorted to watching channel...

I have canceled my broadband service before I was leaving the UK

Hello I have left the UK in July, and the last date of my brand band service was 6the August, I have received the confirmed email and text of return kits received at the end of July, why do I still received the latest bill email and text on 2nd Augus...

Resolved! Pause function on live or recorded tv hangs

Recently changed to EE from BT and had the new EE box.Since we've had it we get the following problem randomly. If we are watching either live TV or a recorded program and press pause then randomly the system will become unresponsive when we try to u...

Resolved! Tnt sport bundle

Hi all. I recently ordered a TV with tnt sport added for 24 month as an add on. I have received the TV but cannot activate the sports. One time activation says I have nothing to activate. I have tried ringing 150 but we all know that's a waste of tim...