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Changed from Plusnet to EE issues.

We had to change from Plusnet to EE to retain our home phone. It's a pain to change all the devices and Plusnet/EE couldn't help by linking the old router details to the new one (which I'd already attempted unsuccessfully) so my mobile and home secur...

After switching to EE one of my devices won't connect to the new hub

I had to accept being booted off Plusnet onto EE to retain my home phone. The switch-over mostly went smoothly BUT - sod's law - my principal desktop workstation won't connect.8 devices (two android phones, two android tablets, two Windows 10 laptops...

Upgrading broadband

Hi, I am an existing customer and my current broadband package is due for renewal. I have seen a package online with EE through the upgrade option from my email. This also stated i can keep my existing smart hub. I proceeded to accept online but it ...

Outage in Maidenhead for the last 2 weeks.

We've had little to no Internet over the last 2 weeks. EE just say they know their is an outside fault and they are working on it but can't give any time frame. Has anyone got any further info?

False Positive Block on my wife's business website by Advanced Web Protect

My wife's business web site has suddenly been blocked by our Home hub's Advanced web protect.???annabellesmithwellnesscoach.com Can moderators please advice how to get this false flag removed, as it is causing chaos for her work and other associated ...

Resolved! Strange PS5 Pro download issue - EE 900 Core

Hello a strange one indeed,I'm on EE's 900 core full fibre, using the Smart Hub 7 Plus SH35A with the latest firmware (confirmed by a quick Google search).The speeds and pings are fine (confirmed on other devices and on my PS5 Pro via the connection ...

Router stabilitiy issue

I am experiencing a recurring fault with my EE Smart Hub -what I believe is a router stability issue, not a Wi-Fi or device problem.Router detailsProduct code: SH31BDescription of the faultOver several nights the broadband connection drops repeatedly...

Resolved! nintendo switch 2 bundle online codes already been used

i recently ordered and received the nintendo switch 2 bundle with 24 months switch online, express memory card and donkey kong gameafter setting up the console and signing in went to use the code cards given, but receive an error after typing stating...

Resolved! EE apple TV box remote issues

I have had my EE apple TV for a year now and the last couple of days the remote is running out of battery, but the batteries are not dead because if I change the batteries to another remote, they still work.I have tried a couple of fixes suggested on...