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unlock port / port forwarding - connection too slow

KanesNana
Investigator
Investigator

‎26-10-2020 04:24 PM

Hi guys - I've been told that I need to unlock port 3389 to access one of the programmes I need for work. I've found the online instructions but have fallen at the first hurdle! I keep getting the connection timed out error when I try to log into my 4G hub - I've tried wireless and wired but get the same error each time - any ideas??

thanks

0 Helpful
1 REPLY 1
Jon_K
Former EE Employee

‎27-10-2020 08:27 AM

Hi @KanesNana.

 

Are you using the login details on the back of the router?

 

Could you try restarting the router?

 

Jon

0 Helpful