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How do I unlock a HUAWEI router (B525s-23a)?

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imarr17
Investigator
Investigator

‎03-05-2021 07:47 PM

I have a HUAWEI B525s-23a router running my home internet connection via the EE 4GEE mobile system.

 

Could somebody please advise how I can unlock the device for use on an alternative network. I am currently in the final month of an 18month pay monthly contract, so there shouldn't be any additional cost involved.

 

The reason for the change is that I wish to try an alternative provider as EE coverage at my home has gone DOWN from good 4G indoors and outdoors to only good outdoors. The alternative provider shows good coverage both indoors and outdoors.

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1 SOLUTION

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XRaySpeX
Grand Master
Grand Master

‎03-05-2021 08:17 PM

If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it originally came with. 

 

It will not be free until after the end of your min, term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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Go to solution
XRaySpeX
Grand Master
Grand Master

‎03-05-2021 08:17 PM

If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it originally came with. 

 

It will not be free until after the end of your min, term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)