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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

Total inability to accept customer orders

So far I have spend a week trying to get my order through to EE and it's been a total shambles. Every time I try to order through the EE website it either dies, tells me the shop is unavailable or you get all the way through the order - enter payment...

unlock port / port forwarding - connection too slow

Hi guys - I've been told that I need to unlock port 3389 to access one of the programmes I need for work. I've found the online instructions but have fallen at the first hurdle! I keep getting the connection timed out error when I try to log into my ...

KanesNana by Investigator
  • 876 Views
  • 1 replies
  • 0 Helpful

Didn’t expect this from EE

Ordered my iPhone 12 pro three days ago but there are no updates about my delivery yet. Service is getting so bad from EE, making me rethink about to stay with the EE or not!!!!!!. 

Drop in Service Reliability?

Anybody else using 4G mobile for home broadband noticing a drop in service reliability and speeds? When originally installed, down load speeds were upward of 50Mb/sec now we’re down around 10.  In addition, I’m having to reset my router much more fre...

Resolved! SMART SIM

Hi, I have just upgraded my sim only essential plan to a sim only smart plan. just wondering will need a new sim card to start getting 5G? I forgot to ask on the phone if I should be expecting a new sim card in the post

yagga10 by Explorer
  • 1728 Views
  • 2 replies
  • 2 Helpful

no delivery date

i ordered an iPhone 12 pro on Saturday morning and was told that it would be delivered within 2 days, it is now monday and i still haven’t been given a delivery date 

No order delivery date

Hi all, so on Friday morning I ordered a new pay monthly iPhone 11. I provided a PAC code as I am currently with Smarty mobile so want to keep my number. I received email confirmation straight away stating that I should receive the phone Within 48 ho...

Gauky by Visitor
  • 431 Views
  • 2 replies
  • 0 Helpful

Number port ?

I am a payg customer with EE I have searched uswitch and want to take advantage of discounted 12 month sim deal with EE they are asking for a pac code How do I marry the two please 

Nick55 by Visitor
  • 774 Views
  • 1 replies
  • 2 Helpful

No delivery

I ordered some pro beats headphones in black on the 18th September i recieved the confirmation email which basically tells me to await a text about delivery!!that was the last email recieved on the subject I’ve still no order I’ve still no communicat...

Kendal6 by Visitor
  • 434 Views
  • 1 replies
  • 2 Helpful