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track my order

Benelli87
Explorer

‎27-03-2020 05:01 PM

i ordered another phone onto my contract on the phone he said it would be here yesteday i looked online account it said track my order on whats new section off my account and now thats disappeared and i didnt recieve an order number on my Email. so i dont know if its lost in the post or will come anyone else had this problem 

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2 REPLIES 2
Benelli87
Explorer

‎27-03-2020 05:02 PM

i ordered another phone onto my contract on the phone he said it would be here yesteday i looked online account it said track my order on whats new section off my account and now thats disappeared and i didnt recieve an order number on my Email. so i dont know if its lost in the post or will come anyone else had this problem 

0 Helpful
Northerner
Grand Master
Grand Master
In response to Benelli87

‎27-03-2020 06:14 PM

Hi @Benelli87 

 

If you cannot track your order via EE site, then you need to call CS on 150 to help track your order.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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