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sim for broadband router

andrewg19
Explorer

‎29-07-2020 09:08 PM

Hi 

 

I received today my broadband router, and obviously I need a SIM but i dont have one.  Will one be sent through in the next few day

 

thanks

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎29-07-2020 09:59 PM

@andrewg19 : You should have received the SIM packaged with the mobile router if yo bought it from EE. Which model router is it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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0 Helpful
andrewg19
Explorer
In response to XRaySpeX

‎29-07-2020 10:06 PM

We bought from EE - but can’t find a sim

Thanks
0 Helpful
Jon_K
Former EE Employee
In response to andrewg19

‎30-07-2020 08:35 AM

Hi @andrewg19.

 

The SIM will usually be in a separate envelope.

 

If you haven't got one, I'd recommend either contacting our Customer Care team to have one sent out, or booking an appointment at your local EE Store.

 

Jon

0 Helpful