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16-03-2021 10:36 AM
I upgraded to this phone on the 7th march was told delivery within 2-3 days and still I've received nothing.
16-03-2021 11:18 AM
Hi @biglad74
Have you checked EE order tracking?
Thanks
16-03-2021 11:37 AM
Yes its saying sorry cant track this order
16-03-2021 12:28 PM
Hi @biglad74,
The current delivery guidance for that model is dispatch within seven days.
Please get in touch with Customer Care so we can check the status of your order.
James
16-03-2021 12:30 PM
It said that 10 days ago when I ordered it.
16-03-2021 12:52 PM
I understand that @biglad74
That's why I'd like our Customer Care Team to take a quick look at your account to make sure your order is ready to be dispatched.
They'll be happy to help if you get in touch.
16-03-2021 12:59 PM
Funnily enough I've just received at email from dpd saying it's being delivered tomorrow 👍👍
16-03-2021 01:01 PM
That's great news @biglad74 🙂
Thanks for letting us know.
