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20-11-2020 07:51 AM
Good morning
My phone is completely frozen and I cannot switch it off please advise as this is my only point of contact, home phone broken
20-11-2020 07:55 AM
20-11-2020 08:10 AM
20-11-2020 08:12 AM
You can force a reboot of the phone holding down the volume down + power button until you see the Samsung logo and let go, it will then boot up again