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problems trying to register a new sim

bloz65
Explorer

‎17-11-2020 04:26 PM

Hi , seem to be having problems registering my new sim . I have completed part 1 of 3 and it asked for my new device number and says that it will send a code via text message.   But because it's not had confirmation on my sim set up , how do can I recieve any text messages on that number . What do I do about please , it seems very stupid to me .

 

regards 

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎17-11-2020 06:11 PM

Hi @bloz65

 

Thanks for coming to the community.

 

Is this a replacement SIM card?

 

Do you have signal showing on the device?

 

Thanks 🙂

 

Leanne.

0 Helpful