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physical SIM order

Essextotty
Visitor

Hi, I am trying to order a new physical SIM for my wife as a new handset she was gifted for Christmas requires a nano SIM and she only has an old micro SIM currently. 

 

Through the website link I get to the ordering option, however after selecting physical SIM and going to continue it suggests an eSIM will be posted out (seems illogical as that's not possible?). 

 

Can Somone advise if this is just a typo and/or how to order a new physical SIM? 

 

Screenshot_20201227-120743.png

 

 

Screenshot_20201227-120929.png

 

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Essextotty

 

Welcome to the community.

 

You've selected the correct options so should receive a physical SIM. I'll look to get that page updated.


Chris