I decided to move to EE and when i chose a monthly plan I gave the pac code in the form so when my sim was sent out I thought it would automatically update my new number but it didn’t. now that i am trying to fill out the form and give the pac code again it says it is unrecognised by EE. I also realised a lot of other people on this network had the same problem when they first moved?
@shubeena786 Your number isn’t ported as soon as you get a new SIM card it takes up to 24 hours. So if you got this yesterday all being well your number will port across today.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
