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ordered phone 2 weeks ago still not here

Joshdalll
Visitor

I ordered my phone 2 weeks ago and got told last night that i had to choose a different phone and it woukd have arrived today but i got a text sayiing it wont be here untill tomorrow any help on this?

 

thanks josh

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @Joshdalll,

 

Welcome to the EE Community.

 

I'm sorry to hear your delivery has been delayed.

 

It sounds like it missed the cut off for next day delivery.

 

If you can't accept delivery tomorrow, you can reschedule online with DPD. Just follow the tracking link you received in your text message.

 

Hope this helps.

 

James

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Joshdalll  Unfortunately no one here can help you and you’ll not get it today as  you’ve been told it’ll be tomorrow. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
James_B
EE Community Manager
EE Community Manager

Hi @Joshdalll,

 

Welcome to the EE Community.

 

I'm sorry to hear your delivery has been delayed.

 

It sounds like it missed the cut off for next day delivery.

 

If you can't accept delivery tomorrow, you can reschedule online with DPD. Just follow the tracking link you received in your text message.

 

Hope this helps.

 

James