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open reach visit.cost

michaelsherress
Visitor

my line has been checked clear open reach say it is in my house is this chargeable 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

• Engineer Visit - this charge will apply if an engineer is required to visit your property to investigate a broadband fault, and it is identified that the cause is through damage or a fault within your property, and not a fault on the BT or EE Network                                                                                                   £50.00

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

• Engineer Visit - this charge will apply if an engineer is required to visit your property to investigate a broadband fault, and it is identified that the cause is through damage or a fault within your property, and not a fault on the BT or EE Network                                                                                                   £50.00

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP