online upgrade checkout not working
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20-10-2021 12:30 PM
i have been trying to upgrade my phone for three days now , everytime i put the secure pin in to verify and click next then click agree to ts & cs then next it is constantly spinning and does not go to next page , i have tried different browsers cleared all history files and also tried the app but nothing gets me best this stage , trying to get a new phone ordered as my other is not charging and have to use the online shop as i have a friends and family discount , seriously of thinking of going to another network as this is stupid when i take to someone they cant match my discount code i have but why should i lose out because the website clearly not working properly
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20-10-2021 02:43 PM
Hi @0360julie
Welcome to the community.
I'm sorry to hear that you're having problems upgrading online. I've sent you a private message to get some information from you.
Please have a look and get back to me.
Thanks
Chris
