online purchase through the website

Lilica
Contributor
Contributor

Good morning, I would like to inform you of a purchase that was made on the website on Friday for an iPhone 11 pro Silver 256 gb with a mobile plan and until today I have not received a response from the tracking code. The order reference number is xko279168535Please let me know when I will receive this code.

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Lilica,

 

You'll receive a text message with your tracking information the day before your delivery. You can also download the DPD app which will show your delivery details once they collect your phone.

 

Thanks

 

James