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no returns pack

howaj86
Explorer

‎08-02-2021 05:58 PM

Hi I am still waiting for my returns pack and the dead line is at the end of the week 

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎09-02-2021 07:48 AM

Hi @howaj86,

 

Welcome to the EE Community. 🙂

 

Are you returning a device as part of a trade in deal or under 14 day money back?

 

Thanks

 

James

0 Helpful
howaj86
Explorer
In response to James_B

‎09-02-2021 07:52 AM

upgraded my phone and trading my old one in
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to howaj86

‎09-02-2021 07:57 AM

Hi @howaj86,

 

I'm sorry to hear you haven't received your trade in pack yet. Please get in touch with Brightstar using the contact details below, to chase this up.

 

Thanks

 

James

0 Helpful