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no order delivery date

Lewishammond1
Visitor

I have recently joined EE by purchasing a monthly contract and a new phone, order was payed and put through on the 24th April and still haven't had a confirmation email on when it will be delivered. 

 

kindest regards Lewis

2 REPLIES 2
Profile closed
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Hi @Lewishammond1  

 

Welcome to the EE Community,

 

you can track your order by clicking on the link below

 

ORDER TRACKER  

 

If the tracker doesnt give you the information you require ring freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.

 

Thanks,

 

David.

Leanne_T
EE Community Support Team

Morning @Lewishammond1

 

Thanks for coming to the community.

 

Did you get a confirmation email when you placed the order?

 

What phone have you ordered? could you let me know the colour and size as well please?

 

Speak to you soon 🙂

 

Leanne.